Shipping policy

Shipping & Return Policy – Edans.store

Thank you for shopping with Edans.store. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

• All orders are processed within 1–2 business days after confirmation.

• Delivery typically takes up to 7 business days, depending on your location.

• Once your order is shipped, you will receive a confirmation with tracking details (if available).

• Delivery delays may occasionally occur due to unforeseen circumstances such as weather, logistics issues, or high demand.

Return Policy (5-Day Return Window)

• We offer a 5-day return policy from the date of delivery.

• To be eligible for a return:

  • The item must be unused, unworn, and in its original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

• Returns requested after 5 days of delivery will not be accepted.

Return Process

• To initiate a return, please contact us at edanstore321@gmail.com within 5 days of receiving your order.

• Our team will guide you through the return process and provide return instructions.

• Customers may be responsible for return shipping charges unless the item received is damaged or incorrect.

Refunds

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• If approved, refunds will be processed within a few business days to your original payment method.

Damaged or Incorrect Items

• If you receive a damaged or wrong product, please contact us within 48 hours of delivery with clear photos.

• We will arrange a replacement or refund at no additional cost.

Contact Us
For any questions or support, feel free to reach out to us:
📧 edanstore321@gmail.com

Thank you for choosing Edans.store!